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Glossario Apparound

This section contains a collection of terms related to the digitization of sales processes, the latest innovations in technology and marketing, each accompanied by an explanation of the meaning or other observations.

Price elasticity of demand

In the context of Software as a Service (SaaS), understanding the concept of price elasticity is crucial for establishing effective pricing strategies and optimizing financial performance.

Price elasticity, or price elasticity of demand, is a fundamental economic concept that measures the sensitivity of a product's demand to changes in price. Applied to the SaaS context, this concept becomes a cornerstone for defining competitive and sustainable prices in the long term.

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What is Price Elasticity?

Price elasticity in the context of Software as a Service refers to the response of demand for a SaaS service to variations in its price. In other words, it indicates how much the quantity of licenses or subscriptions sold for a particular SaaS service varies in response to changes in its price.

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Calculation of Price Elasticity

Price Elasticity - di cosa si tratta

The formula to calculate price elasticity in the SaaS context is:

Price Elasticity = % Charge in quantity demanded / % Charge in price


  • % Change in Quantity Demanded represents the percentage change in the quantity of licenses or subscriptions sold in response to a price change..

  • % Change in Price indicates the percentage change in the price of the SaaS service.

For example, if the demand for a product decreases by 40% and the price increases by 20%, the calculation would be:
Price Elasticity = -40% / 20% = -2.

This means that the demand for this product is elastic. Therefore, the quantity demanded will decrease by a factor of two times the price increase.

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Definition and key concepts

  • Demand elasticity: Indicates the sensitivity of the quantity demanded of a product to changes in its price. If demand is elastic, small price variations lead to large changes in the quantity demanded.

  • Inelastica demand: Occurs when price variations minimally influence the quantity demanded, showing low price sensitivity by consumers.

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Practical implications of Price Elasticity

Price elasticity - Vantaggi

Understanding price elasticity in the SaaS context is crucial for making informed pricing decisions. Some practical implications include:

  • Flexible pricing: Use knowledge of price elasticity to create pricing packages that meet the needs of different customer segments.

  • Price testing: Conduct A/B tests to assess the impact of price changes on demand and maximize revenue.

  • Promotion strategies: Use discounts and promotional offers to leverage price elasticity and stimulate demand.

  • Constant monitoring: Continuously monitor price elasticity to adjust pricing strategies to changing market conditions and customer needs.

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Types of Demand Elasticity

  • Perfectly elastic: With infinite elasticity, even the slightest price change causes a drastic demand variation.

  • Elastic (>1): Elasticity is greater than 1 when the percentage change in demand is greater than the percentage change in price.

  • Unitary elasticity (=1): A percentage change in price leads to an equivalent percentage change in demand.

  • Inelastic (<1): Demand changes to a lesser extent than the change in price.

  • Perfectly inelastic (0): The quantity demanded does not change, regardless of price.

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Factors influencing demand elasticity

  • Availability of substitutes: The greater the number of substitutes available, the greater the elasticity of demand.

  • Necessity vs. luxury goods: Necessities tend to have inelastic demand, while luxury goods have more elastic demand.

  • Duration of price change: Demand reactions may vary depending on whether the price change is perceived as temporary or permanen.

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The importance of demand elasticity

Understanding demand elasticity is crucial for businesses, economists, and policymakers.


This metric provides valuable information about consumer price sensitivity and is essential for defining price strategies, predicting market reactions to price changes, and understanding the economic implications of fiscal policies. Through the analysis of demand elasticity, stakeholders can make more informed decisions, ensuring efficient market operation and the achievement of desired economic objectives.

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The "price elasticity of demand" in the SaaS domain measures the percentage change in the quantity of subscriptions sold in response to a percentage change in price. Greater elasticity indicates that small price changes significantly affect the number of licenses purchased.

A high number of available alternatives makes demand more elastic, as consumers can easily switch to other services if the price increases, intensifying competitive pressure and influencing pricing strategies.

Techniques such as price segmentation, where different packages are offered to different market segments, and A/B testing to experiment with price variations can be optimized through an understanding of elasticity. This approach allows for more dynamic and responsive price adaptation to market needs.

Factors such as brand recognition, improved perceived value of the service, and changes in general economic conditions can alter elasticity. Monitoring these changes is essential for maintaining effective and responsive pricing strategies.