Energy and utilities

ZeniΘ

The use of Apparound for an holistic selling process to increase seller productivity

The Challenge

ZeniΘ was looking for a Technology Partner capable of supporting it in a process of sales transformation and modernization, to keep up with the times and manage the typical complexities of the energy sector: 

  • Unify the sales processes throughout their entire sales network.

  • Managing price/discount rules in an automated manner.

  • Synchronizing various company departments.

In summary, aligning processes in a modern version, adopting a sales strategy more in line with customer needs, to increase sales performance, optimize the funnel, and customer lifetime value.

The Solution*

Thanks to the use of the Apparound solution integrated with Microsoft Dynamics CRM, it was possible to digitize the entire sales process:

  • Support partner agents and internal backoffice

  • Generate orders

  • Manage sales pipelines from a single interface

The tool has supported ZeniΘ with:

  • Increasing sales effectiveness

  • Dramatically reducing time to capture application forms/orders

  • Eliminating data capturing errors

  • Reducing time-to-activation

  • Reducing failed orders and order rework

In summary, modernizing the entire sales process and order generation in an integrated manner, using an online and offline accessible tool, capable of supporting the mobility of sales agents.

 

*in collaboration with Cognity. 

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Download the Customer Story

"In Apparound we have found a reliable partner who has marked a significant turning point in our sales strategy. A cutting-edge platform, implemented & supported by Cognity, perfectly aligned with the Energy market, which has enabled us to improve the efficiency of internal processes and maximize business performance.”

Alexandros Vasileiadis - Project Owner @ZeniΘ

Find out how our clients
have increased their revenues

  • Simplify the configuration of electricity and gas offers and improve the efficiency of your sales force!

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  • Less back-office activities and more time for sales

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  • The relationship with its customersat the center of the negotiations. Also in digital.

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  • Leading customers by the hand with a simpler digital selling process.

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  • Faster response times for a new sales paradigm.
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  • Faster response time and a better customer care!

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  • A digital sales process for a better customer satisfaction.

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