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Software Developer Send application

Are you interested in a growing software developer career? Do you want to be a developer in an innovative and market leading software product company? If so, the Software Developer position may be a great fit for you. We are looking for talented, motivated Software Developer!
Apparound is looking for Software Developer who lead by example, have a value-driven and end-to-end mindset, set their own goals, make their teams better, and demonstrate technical excellence.
As a Software Developer at Apparound you will be responsible to design and build features end to end, including system architecture, code, deployment, scale, performance aspects from conception to delivery.
You will be in a very technical company, working among very strong engineers in Agile Scrum/Kanban methodology.
  • Position skills and experiences required
    • At least 2 years of design and coding experience with C#, ASP.NET, .NET, .Net Core;
    • At least 2 years of experience with SQL databases;
    • Strong knowledge of distributed programming models, networking programming, HTTP, REST, SOAP;
    • Knowledge of Web programming, HTML, CSS and Javascript coding. Knowledge of Javascript frameworks like Angular.js or React.js are appreciated;
    • Solid engineering practices in design, coding, and testing;
    • Good knowledge of Object Oriented Programming, design patterns, unit and integration testing and TDD methodology;
    • Strong ability in problem solving, debugging and analytical skills;
    • Familiar with code version control systems like Git or TFSVC;
    • Good knowledge of Windows 2012 or higher Windows server OS and basic knowledge of Linux/Unix OS and scripting (Batch, PowerShell, Unix Shell);
    • Experience with advanced Cloud providers such as Azure, AWS or Google Cloud is desiderable;
    • Effective communication, collaboration and documentation skills;
    • Prior experiences in teams working in Agile, Kanban or XP are desirable;
    • Bachelor’s degree or higher in computer science or related fields or equivalent experience;
    • Experience in all steps of software development life cycle from initial design to delivery.
    • Good level of English
  • Other skills required
    • Predisposition to change and flexibility;
    • Reliability and ability to work in team;
    • Self-motivation, enthusiasm, results-driven approach and positive attitude;
    • Ability to work in multi-tasking and challenging work environment;
    • Accuracy and accurate methodology in the organisation of one’s work.

    Only apply if you are passionate about business-to-business, cloud software and mobile technology. We are looking for someone who can work responsibly and that is ready to work in a dynamic context. You must be excited about facing a very stimulating job with a very positive problem solving attitude.

Customer Delivery Manager Send application

The main function of the role is to do everything necessary to successfully onboard new customers, delivery projects and support existing customers as required. Every CDM will be a Product Specialist and will be able to perform any job requested, whether that is business analysis, presales, release management, customer escalations, customer management and more. The CDM is the most flexible role in Apparound and helps the communication flow from the business requirements to the technical teams.
CDM works closely with the Technical teams and the customer and side by side with the Account Manager. He/She understands the functional and non functional requirements and assists in the ongoing development and support of applications. This person understands business and ensures that there is integration between business and technology.
  • Tasks
    • Support pre-sales, by being the product expert and being able to answer detailed product questions (including giving deep product demonstrations);
    • Analyse and prepare pre-sales quotes;
    • Deliver business analysis of customer requirements to technical teams;
    • Deliver business analysis of customer requirements to technical teams;
    • Manage and contribute to sprints;
    • Manage small and large customer project profitably;
    • Manage product releases, ensuring every defect is successfully managed;
    • Manage customer escalations and helps in troubleshooting, in filtering and validating issues and bugs raised by customers if needed;
    • Support the CEO, CMO and CO with any customer related, process request or project request;
    • Support the product team with business analysis on sprints;
    • Be the business analysis on customer projects, validating and reviewing requirements if needed;
    • Be a testing resource when requested to do so;
    • Training customers, partners and Apparounders on the Apparound product;
    • Identify impacts on product core or customization in complex enterprise architecture;
    • Identifying the current and future state of the business processes;
    • Customer satisfaction.
  • Knowledge and Skills
    • Knowledge of Agile Scrum methodology;
    • Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables;
    • Understanding of ITIL and ESB logic with focus on sales processes and data interchange;
    • Written and verbal communication, including technical writing skills both in Italian and English;
    • Good understanding of systems engineering concepts;
    • Proactivity and good relationship attitude;
    • Ability to work independently and autonomously;
    • Availability to business travel in Italy and abroad;
    • Degree in Computer Engineering or Computer Science.

      Technical background in the following areas is a nice plus:

    • Microsoft server side development (C#, ASP.NET, ASP.NET MVC, Web Services, Network Protocols, Network Security);
    • Web Development (Javascript, HTML, CSS, AJAX, SQL and Relational Database design and administering (Microsoft SQL Server 2005+ will be appreciated);
    • Mobile Enteprise App knowledge (Windows or iOS or Android).

Key Account Manager Send application

Are you interested in a sales career in an innovative and market leading product company? If so, the Key Account Manager position in Apparound may be a great fit for you. We are looking for a Key Account Manager who will be excited to help customers to digitise sales.
You will enjoy communicating with medium to large customers, from different industries. You’ll help them to understand how our product can enable their sellers to increase their productivity and boost revenue, by digitising their sales processes. Your mission is to ensure that Apparound becomes the preferred product supplier and is considered a real partner.
The ideal candidate will love challenging customers to improve their sales productivity. You will not be scared to push customers, challenge their assumptions and thinking. According to the company sales strategy, you will be focused on acquiring new customers and sales partner. You will also be social media savvy and be able to access potential customers with social media, email and modern selling techniques. You will be passionate about business-to-business, cloud software and mobile apps. You will need to articulate complex functions and capabilities into simple terms that make sense to customers and partners.
  • Accountabilities
    • Meeting, calling, emailing and communicating via social media with your potential customers or partners;
    • Manage the whole sales process: the identification of the opportunity (in collaboration with the internal team of Lead & Demand generation), the technical pre-sales involvement for complex deal, the preparation of the sales proposal, the manage of the negotiation, the signing of the offer and the formalization of the order;
    • Develop and maintain a strong sales pipeline;
    • Evaluate all upsell opportunities in your account portfolio;
    • Nurture and grow profitability across your account portfolio, in line with key metrics;
    • Establish and maintain close contact with the management and all key decision makers or influencers within your account portfolio;
    • Share knowledge and have a team first culture;
    • Build and maintain positive relationships across Apparound;
    • Visibly demonstrate the Apparound values: Collaborate, Innovate, Achieve.
  • Experience and skills
    • 2+ years’ experience in a software key account management role (CRM or App solution for sales);
    • 3+ years’ experience selling to at least one of the following industries; Manufacturing, Services, Tech Media & Telco, Retail, Food & Beverage;
    • Strong insight and experience of the current sales software marketplace;
    • Experience of cold calling and nurturing contacts from a lead right through to closing the sale;
    • Strong influencing skills to work across complex customer organisations;
    • Ability to acquire new customer accounts and partners while at the same time the ability to manage multiple existing customer accounts;
    • Ability to work at a strategic level within multiple accounts but at the same time manage the detail;
    • Ability to prioritise and plan;
    • Ability to draw up a customer sales project or a quote and redact a sales proposal;
    • Ability to work independently and autonomously;
    • Professional “get it done” attitude and work ethic;
    • Team player, with high energy, who hates to lose;
    • Resilient, willing to learn, and have a hunger to do what it takes to succeed;
    • You embrace challenges and can manage frequent telephone calls/emails and meetings;
    • Proven sales skills with the ability to close business;
    • An excellent communicator who can drive consensus and articulate benefits and trade-offs to customers;
    • Superior oral and written English and Italian communication skills (additional European languages would be ideal);
    • Bachelors degree in a business discipline or equivalent work experience.


    Please only apply to this role if you want to spend 100% of your time on the telephone or in face-to-face meetings with customers. You must be prepared to follow sales processes and be extremely disciplined. If you are telephone shy or face-to-face meetings with senior decision makers make you nervous, then this role is not for you.

    Send your CV in English with a cover letter that demonstrates that your skills and experience match the above requirements. In addition, please include in your cover letter an explanation on how you build a new account acquisition plan and how you use the plan.

Customer Support Send application

Apparound is looking for a Customer Support Specialist who lead by example, have a value-driven and end-to-end mindset, set their own goals, make their teams better, and demonstrate Technical Excellence. Individuals who are pro-active, who turn problems into opportunities, and who consistently take a results-driven approach, are very likely to be successful working in our company. Customer Support specialist is responsible for managing all customer support enquires and incidents and must works closely with all colleagues to resolve any issues on customers.
You will be in a very technical company, working among very strong engineers in Agile Scrum /Kanban methodology.
  • Accountabilities
    • End-to-end incident management: enquires, escalations;
    • Document and handover any defects to DevOps (as per defined defect processes);
    • Implement and improve customer support and operational processes (using industry best practice e.g. ITIL);
    • Maintain and improve customer support performance and experience;
    • Be ready to support customers on any new release;
    • Customer and partner training;
    • Be a project specialist, every Customer Support agent must be able to demonstrate the product to any customer;
    • Participate in the Apparound Beta process and open defects;
    • Contribute to release testing as requested.
  • Position skills and experiences required
    • Experience in troubleshooting and resolving problems;
    • Background or knowledge in .NET Framework, Service Oriented Architecture, SQL and Mobile technologies are desirable;
    • Strong server environment knowledge (both Windows and Linux, Web environments included);
    • Knowledge of cloud platforms;
    • Good hands-on knowledge of Configuration Management, Deployment and Troubleshooting tools: Git, Jenkins, TFS, Kibana, Freshservice;
    • Proficient in scripting: Powershell, Bash;
    • IT System knowledge is a plus;
    • Soft communication skills;
    • Flexibility on working time;
    • Effective problem solving and analytical skills;
    • Experience in Agile methodology: Scrum and Kanban framework;
    • Fluent in Italian and English;
    • Bachelor’s degree or higher in computer science or related fields.

Operation Engineer Send application

Apparound is looking for an Operations Engineers who lead by example, have a value-driven and end-to-end mindset, set their own goals, make their teams better, and demonstrate Technical Excellence. Individuals who are pro-active, who turn problems into opportunities, and who consistently take a results-driven approach, are very likely to be successful working in our company. Apparound is out to find this type of engineer, empower him or her to own his or her activities, to work directly with his or her colleagues or customers, and to support him or her to be successful.
You will be in a very technical company, working among very strong engineers in Agile Scrum /Kanban methodology.
  • Accountabilities
    • Work with developers and the IT staff to oversee the code releases (Release management);
    • Provide code installation to all platforms;
    • Contribute to the E2E production process of new or updated product features;
    • Execute delivery of all new software into test, beta and product environments;
    • Contribute and write when appropriate deployment scripts and code;
    • Maintain detailed processes for all installations using ITIL and DevOps best practices (e.g. install checklists);
    • Build and maintain application monitoring methods and system(s);
    • Support and coach the DevOps culture with R&D and CO colleagues (DevOps Evangelist activities);
    • Contribute and oversee E2E production defects to a successful resolution (Problems management);
    • Write and manage workflow and documentation;
    • Improve operational performances;
    • Provide to IT Security.
  • Position skills and experiences required
    • Knowledge of cloud platforms;
    • Strong server environment knowledge (both Windows and Linux, Web environments included);
    • SQL strong knowledge;
    • Good hands-on knowledge of Configuration Management and Deployment tools: Git, Jenkins, TFS, Kibana;
    • Proficient in scripting: Powershell, Bash;
    • Experienced in developing;
    • IT System knowledge is a plus;
    • Soft communication skills;
    • Flexibility on working time;
    • Effective problem solving and analytical skills;
    • Experience in Agile methodology: Scrum and Kanban framework;
    • Fluent in English.
  • Preferred candidates would also meet the following criteria
    • Bachelor’s degree or higher in computer science or related fields;
    • Experience working through the full product cycle from initial design to final product delivery;
    • Experience in troubleshooting and resolving problems;
    • Experience in performance monitoring and tuning: Closely monitor performance; identify problems and implement solutions; ensure the environment is running at optimum speed and efficiency;
    • Design and development skills/experience that includes development in C#/C++/Java and with distributed programming models;
    • Background or knowledge in .NET Framework, Service Oriented Architecture, SQL and Mobile technologies are desirable.

Internship positions Send application

Applications for internship positions such as R&D, Operation, Marketing & Sales are always welcome.
  • Position skills
    • Superior oral and written English and Italian communication skills;
    • Interest in cloud and mobile technology (you do not need a technical understanding);
    • Excellent skills in using Microsoft PowerPoint, Word and Excel;
    • Build and maintain positive relationships across the company;
    • The ability to work independently and autonomously;
    • The ideal candidate will be passionate about business-to-business, cloud software and mobile technology!